Jim Shaffer

Jim Shaffer, IABC Fellow, is an internationally recognized leader of the Jim Shaffer Group, a firm that helps organizations accelerate results though superior strategy execution. His clients represent some of the world’s most respected brands. Jim pioneered the concept of performance-based communication management, which manages communication to improve business outcomes. He has taught and partnered with communication leaders to improve quality, delivery, sales, safety, turnover and costs, with some returns exceeding 1,500%. His book The Leadership Solution is a classic treatise on leadership, change management and creating high performance organizations.

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